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forgot password and username

I first forgot the password, then, the password confirm, I got from library, also did not allow to reset, so I guess I have forgotten the username too. what should I do? How to make a new account?
Last Updated: Sep 20, 2012  |  16 Views
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You really do not have to remember your username.  Yes, you need to set one up at the beginning, but all you really need to remember is your password.  You library barcode is interchangable with your username.  So, since that barcode is on your card, use the barcode and your password.  I just tried the FORGOT YOUR PASSWORD link and it worked for me...meaning a link to reset my password came to my e-mail and it reset just fine. 

If you are still having trouble once you use your barcode and your password to log in, please let us know.

Thank you.

Answered by Cecilia CygnarBookmark and Share

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