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Do you think you can get your return box to work? 3 out of 4 times I try to use it, it has been not working. Perhaps the old slot as a backup

Do you think you can get your return box to work? 3 out of 4 times I try to use it, it has been not working. Perhaps the old slot as a backup might work?
Last Updated: Feb 13, 2014  |  6 Views
 
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I apologize for your frustration.

With the outside return (as well as the inside returns) - we have learned that occasionally the system temporarily goes down - but only for a minute or so and then resets. One time of the day it consistently does this is at 6:20am. These do only last for a minute or so. Next time this happens to you, wait a minute or two for the system to reset.

We are looking into purchasing a weather-proof locked return box to place near the built-in return box as a back-up.

During open library hours, there are 2 more returns located in the vestibule.

Answered by Valerie ClarkBookmark and Share

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